Grievance Redressal
At EVOLLO, we take customer concerns seriously and aim to resolve every issue quickly and fairly.
How to Raise a Grievance
- Contact our Customer Care team via the footer, or email support@evollo.in with your order number and a description of the issue.
- We will acknowledge your complaint within 24–48 hours.
- Most issues are resolved within 5–7 business days of being raised.
Grievance Officer
If your issue remains unresolved after the above steps, you may escalate it to our Grievance Officer:
EVOLLO Customer Care
Email: support@evollo.in
Phone: +91 97990 78520
Address: Jaipur, Rajasthan, India
What We Handle
- Order, delivery, and payment issues (including COD)
- Product quality and return/refund concerns
- Website or account issues