Frequently Asked Questions
How do I track my order?
Once shipped, you'll get a tracking link by email/SMS. You can also check status under "My Account > Orders" or via "Track Order" in the header.
Can I cancel my order?
Yes, you can cancel any order for free before it ships. See our Cancellation & Returns page for details.
Do you offer Cash on Delivery?
Yes, COD is available on eligible orders up to ₹15,000.
How long does delivery take?
Most orders arrive within 3–7 business days depending on your location.
What is your return policy?
We accept returns within 7 days of delivery for unused items in original packaging. See our Cancellation & Returns page for full details.
Is online payment safe?
Yes, all payments are processed through secure, encrypted, PCI-DSS compliant gateways.
How can I contact support?
Email support@evollo.in or call +91 97990 78520, Mon–Sat, 10am–7pm IST.