Grievance Redressal

Grievance Redressal

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and applicable Indian IT laws, EVOLLO has designated a Grievance Officer to address any concerns or complaints from our customers.

How to File a Grievance

If you have a complaint regarding a product, order, delivery, or any content on our website, please write to us with your order number and a detailed description of the issue.

Grievance Officer

Name: EVOLLO Support Team
Email: support@evollo.in
Phone: +91 97990 78520
Address: Jaipur, Rajasthan, India

Resolution Timeline

We acknowledge all grievances within 48 hours and aim to resolve them within 30 days of receipt, in line with applicable regulations.